Shimon Prokupecz: ‘My Heart Breaks for Them’ as Travelers Face Long Nights, Limited Staff, and Uncertainty Over Rebooked Flights

RUSH EXCERPT:

PROKUPECZ: “Well, some um, but there are a lot of people who are spending the night here, and they‘re just down on the other side of where I am. And I just my heart breaks for them. And there‘s some elderly people and it‘s the human toll and the stress on the body. Um, I, it‘s unimaginable. And I, I just my heart breaks, you know, I was, there was a woman, an elderly woman who needed a wheelchair and there wasn‘t even anyone here to help her at one point. And so we were trying to help her and we just told the folks who were with her, like, you‘re going to have to do it yourself, because they were trying to make a midnight flight. And they literally went out there, put her in those airport wheelchairs and got her through the gate so they could try to make that flight.”