CNN: New Reporting Says FEMA Didn’t Answer Thousands of Texas Flood Survivor Calls

‘The agency struggled to answer calls in a timely manner because it had fired hundreds of contractors at their call centers’

RUSH EXCERPT:

WHITFIELD: “The agency struggled to answer calls in a timely manner because it had fired hundreds of contractors at their call centers. The times, quoting a response to their reporting from a spokesperson for the Department of Homeland Security, which oversees FEMA. Quoting here. Now, when a natural disaster strikes, phone calls surge, and wait times can subsequently increase. Despite this expected influx, FEMA‘s disaster call center responded to every caller swiftly and efficiently, ensuring no one was left without assistance. End quote. The New York Times also noting that FEMA faced similar challenges in the days and weeks after Hurricane Helene and milton hit the south. It says the data shows the agency did not answer. Nearly half the 500,000 plus incoming calls. The reporting comes as hundreds turned out last night in kerrville, Texas, to honor the people killed and those still missing.”

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