Your Obamacare Password Was Not Deleted

Officials blame the error on an incorrect script being sent to ObamaCare call centers

Health care passwords not reset, officials say (KRDO)

If you contacted the federal Affordable Care Act call center early Thursday morning, you may have been told that your password for Healthcare.gov needed to be reset. But that is not the case, officials from the U.S. Department of Health and Human Services say.

Consumer passwords for the the ACA website have not been reset, HHS officials say, but call center representatives were mistakenly given that incorrect information.

"A wrong script was provided to call center representatives," one HHS official told CNN. "It's been corrected. The wrong script was read for only a short time -- just this morning."

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