PERSON: Mark Mitchell
Employer
Rasmussen Reports
Position
COO and Head of Polling
Biography
Mark Mitchell has over 20 years of professional experience, beginning with their role as a Nuclear Submarine Officer in the US Navy in 2001. Following their service, they joined Barclays Capital PLC in 2006 as the NY Fixed Income Client Valuations Head, where they built and managed a team of account executives providing valuations, reporting, and dispute resolution for US fixed income clients. In 2011, they joined JP Morgan Chase as the Finance and Business Management Team Lead, CVA Middle Office Reporting and Billing, where they led a team responsible for time-critical, data-intensive reporting and analysis for an $8 billion credit valuation adjustment portfolio.
In 2012, Mitchell joined Emerald Development Managers LP as the Vice President, Venture/Private Equity Investor/Startup Strategy and Incubation, where they evaluated over one thousand companies as a core member of a 4-person venture capital investment team, seeding startups in nearly every industry. Mark was also pivotal in closing 9 equity transactions totaling $75 million. The same year, they also joined Sierra Auto Finance/DriverUp as the Operating Partner/Strategic Finance, where they maintained relationships and understanding of Sierra’s performance through daily interaction with the C-suite.
In 2018, Mitchell joined Walmart eCommerce as the Head of Order Operations, where they assembled a high-powered team of 30 across three offices and established a 45-person hourly ops execution team responsible for 24/7 monitoring and alerting. Mark was also the first to envision and implement metrics for order success, aggregating failure attributes from every source of customer harm. That same year, they also joined Jet.com as the Head of Order Operations, where they led various customer-focused Jet Operations teams and maintained standards and readiness of 50 operations employees across four functions.
Currently, Mitchell is the COO and Head of Polling at Rasmussen Reports.
Mark Mitchell received their Bachelor of Science in Mechanical Engineering from the United States Naval Academy. Following this, they went on to pursue an MBA in Entrepreneurship/Entrepreneurial Studies from The Wharton School, which they completed in 2010.
>> The Org
In 2012, Mitchell joined Emerald Development Managers LP as the Vice President, Venture/Private Equity Investor/Startup Strategy and Incubation, where they evaluated over one thousand companies as a core member of a 4-person venture capital investment team, seeding startups in nearly every industry. Mark was also pivotal in closing 9 equity transactions totaling $75 million. The same year, they also joined Sierra Auto Finance/DriverUp as the Operating Partner/Strategic Finance, where they maintained relationships and understanding of Sierra’s performance through daily interaction with the C-suite.
In 2018, Mitchell joined Walmart eCommerce as the Head of Order Operations, where they assembled a high-powered team of 30 across three offices and established a 45-person hourly ops execution team responsible for 24/7 monitoring and alerting. Mark was also the first to envision and implement metrics for order success, aggregating failure attributes from every source of customer harm. That same year, they also joined Jet.com as the Head of Order Operations, where they led various customer-focused Jet Operations teams and maintained standards and readiness of 50 operations employees across four functions.
Currently, Mitchell is the COO and Head of Polling at Rasmussen Reports.
Mark Mitchell received their Bachelor of Science in Mechanical Engineering from the United States Naval Academy. Following this, they went on to pursue an MBA in Entrepreneurship/Entrepreneurial Studies from The Wharton School, which they completed in 2010.
>> The Org
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