Cracker Barrel CEO Says that Customer Feedback Has Been ‘Overwhelmingly Positive’ Despite Backlash Over Brand Redesign

STRAHAN All right I ░░░░░░░░ to ask this question ░░░░░░░░ Yeah STRAHAN I think ░░░░░░░░ probably know the answer ░░░░░░░░ if all the customers ░░░░░░░░ coming at you hard ░░░░░░░░ about the look of ░░░░░░░░ restaurant and they want ░░░░░░░░ go back to the ░░░░░░░░ way Would you do ░░░░░░░░ MASINO Honestly the feedback ░░░░░░░░ been overwhelmingly positive that ░░░░░░░░ like what we re ░░░░░░░░ I ll give you ░░░░░░░░ soundbite I actually happened ░░░░░░░░ be in Orlando last ░░░░░░░░ with all of our ░░░░░░░░ We bring them together ░░░░░░░░ other year And the ░░░░░░░░ one question that I ░░░░░░░░ asked Michael was how ░░░░░░░░ I get a remodel ░░░░░░░░ can I get a ░░░░░░░░ How do I get ░░░░░░░░ the list STRAHAN Oh ░░░░░░░░ MASINO So because the ░░░░░░░░ and the buzz is ░░░░░░░░ good not only from ░░░░░░░░ customers but from our ░░░░░░░░ members They want to ░░░░░░░░ in a wonderful restaurant ░░░░░░░░ we re doing everything ░░░░░░░░ our guests and our ░░░░░░░░ members STRAHAN Well Julie ░░░░░░░░ it s wonderful to ░░░░░░░░ you here MASINO Pleasure ░░░░░░░░ be here And thank ░░░░░░░░ again STRAHAN And thank ░░░░░░░░ for answering those questions ░░░░░░░░ all the Cracker Barrel ░░░░░░░░ out there A lot ░░░░░░░░ great changes MASINO Thank ░░░░░░░░ so much STRAHAN All ░░░░░░░░ Thank you.”