KSHB: Missouri Health-Care Counselors Haven’t Been Able to Enroll One Person, Resorting to Paper Applications

Problems continue with Affordable Care Act website enrollment (KSHB)

KANSAS CITY, Mo. - One week after enrollment started, paper applications for some are the only way they can apply.

With no computer access at home, that's fine with Linda Frias. The diabetic has been out of work for two years.After getting her questions answered at Samuel U. Rodgers Health Center, she took home her paper application.

While waiting times are getting better, counselor Karimah Baptiste at Swope Health Services says she hasn't been able to help anyone enroll online because the site hasn't worked for her.

She gets up every morning and tries the site to no avail. She got error messages trying to show us her account.